FM-KED-009 — Missing Data in Reports

Severity: S3 — Medium
Recovery Class: A — Quick Fix
Covered by Monthly Support: Yes

Description

Reports return incomplete results or missing values because required Prices and/or FX Rates are not available for the requested reporting date.

This is not an application error. Finmars can only calculate reports based on data that exists in the system.

Typical Symptoms

Empty or partially populated report fields
Missing valuations or calculated figures
Reports returning results for some instruments but not others
No application or infrastructure errors present

Primary Meaning

The reporting engine executed successfully, but the input data set is incomplete.

Most commonly:

prices are missing for one or more instruments
FX rates are missing for one or more currencies
data is not available for the exact requested date

Diagnostic Checklist

Identify Report Date

Confirm the exact date used in the report

Verify Price Availability

Check that instrument prices exist for the report date

Verify FX Rate Availability

Check that FX rates exist for all required currency pairs

Recovery Procedure

Import Missing Data into Finmars

Import required Prices for the requested date
Import required FX Rates for the requested date
Re-run the report after data import

Once data is present, the report will calculate correctly.

Preventive Notes

Ensure price and FX data feeds are complete
Monitor data import success regularly
Align report dates with available market data

Responsibility Boundary

Finmars SCSA provides diagnostics and guidance.
Data availability and correctness depend on customer data imports or connected providers.