FM-KED-009 — Missing Data in Reports

Severity: S3 — Medium
Recovery Class: A — Quick Fix
Covered by Monthly Support: Yes

Description

Reports return incomplete results or missing values because required Prices and/or FX Rates are not available for the requested reporting date.

This is not an application error. Finmars can only calculate reports based on data that exists in the system.

Typical Symptoms

• Empty or partially populated report fields
• Missing valuations or calculated figures
• Reports returning results for some instruments but not others
• No application or infrastructure errors present

Primary Meaning

The reporting engine executed successfully, but the input data set is incomplete.

Most commonly:

• prices are missing for one or more instruments
• FX rates are missing for one or more currencies
• data is not available for the exact requested date

Diagnostic Checklist

Identify Report Date

• Confirm the exact date used in the report

Verify Price Availability

• Check that instrument prices exist for the report date

Verify FX Rate Availability

• Check that FX rates exist for all required currency pairs

Recovery Procedure

Import Missing Data into Finmars

• Import required Prices for the requested date
• Import required FX Rates for the requested date
• Re-run the report after data import

Once data is present, the report will calculate correctly.

Preventive Notes

• Ensure price and FX data feeds are complete
• Monitor data import success regularly
• Align report dates with available market data

Responsibility Boundary

Finmars SCSA provides diagnostics and guidance.
Data availability and correctness depend on customer data imports or connected providers.