Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

319 total results found

Multiple users

Add access for your space to other users

Creating a user and adding access to the space

Multiple users

Creating new userThere are two ways to create a new user:CLIby command:make add-user USERNAME=<user-name> PASSWORD=<password>Setup web pageAdding accessChoose certain access policies or select "administrator".

Finmars Known Error Database

Platform Known Error Database

FM-KED-000 Getting Started

Platform Known Error Database

The Finmars Known Error Database is a curated registry of recurring and well-understood operational issues observed in Finmars environments, together with documented recovery procedures and practical guidance. Its purpose is not to list every possible failu...

FM-KED-001 — VM Disk Space Exhaustion

Platform Known Error Database

Severity: S2 — HighRecovery Class: A — Quick FixCovered by Monthly Support: Yes Description Disk space on a virtual machine reaches critical levels, leading to degraded system behavior, application instability, or failed background operations. This issue ...

FM-KED-002 — PostgreSQL Table and Index Bloat (Missing or Ineffective VACUUM)

Platform Known Error Database

Severity: S2 — HighRecovery Class: B — Standard RecoveryCovered by Monthly Support: Yes Description PostgreSQL database performance degrades over time due to table and index bloat caused by insufficient or ineffective VACUUM operations. This issue manifes...

FM-KED-003 — Network Connectivity Loss on Virtual Machine

Platform Known Error Database

Severity: S1 — CriticalRecovery Class: B — Standard RecoveryCovered by Monthly Support: Yes (diagnostics only) Description A virtual machine becomes partially or fully unreachable due to loss of network connectivity. This may affect administrative access, ...

FM-KED-004 — Backup Failure Due to Excessive Backup Size

Platform Known Error Database

Severity: S1 — CriticalRecovery Class: B — Standard RecoveryCovered by Monthly Support: Yes Description Automatic daily backups fail because the generated database dump exceeds available disk capacity on the backup worker or application node. This conditi...

FM-KED-005 — SSL/TLS Certificate Expiration

Platform Known Error Database

Severity: S1 — CriticalRecovery Class: B — Standard RecoveryCovered by Monthly Support: Yes Description SSL/TLS certificates used by Finmars services expire, causing secure connections to fail and rendering applications inaccessible over HTTPS. This issue...

FM-KED-006 — Kubernetes Cluster Certificate Expiration

Platform Known Error Database

Severity: S1 — CriticalRecovery Class: B — Standard RecoveryCovered by Monthly Support: Yes Description Internal Kubernetes certificates expire, leading to partial or complete cluster malfunction. This may affect control plane communication, node registrat...

FM-KED-007 — 502 Bad Gateway Error (Application Unreachable)

Platform Known Error Database

Severity: S1 — CriticalRecovery Class: B — Standard RecoveryCovered by Monthly Support: Yes (known causes only) Description Nginx returns a 502 Bad Gateway error because the Django application backend becomes unreachable. In the majority of observed cases...

FM-KED-008 — HTTP 500 Internal Server Error (Application Error)

Platform Known Error Database

Severity: S2 — HighRecovery Class: D — ExploratoryCovered by Monthly Support: No (fix requires product change) Description The application returns an HTTP 500 Internal Server Error, indicating an unhandled exception or logic failure inside the Finmars appl...

FM-KED-009 — Missing Data in Reports

Platform Known Error Database

Severity: S3 — MediumRecovery Class: A — Quick FixCovered by Monthly Support: Yes Description Reports return incomplete results or missing values because required Prices and/or FX Rates are not available for the requested reporting date. This is not an ap...

Using the Setup web interface

How to Backup Finmars

We allow backup and restore through setup web interface

Doing Backup

How to Backup Finmars Using the Setup web interface

Open Finmars Setup web interface in your Web BrowserGo to http://Your_Public_IP:8888 (for example http://127.0.0.1:8888 for local instalation)Open "Backup & Restore" pageCreate Backup

Restore Backup

How to Backup Finmars Using the Setup web interface

Open Finmars Setup web interface in your Web BrowserGo to http://Your_Public_IP:8888 (for example http://127.0.0.1:8888 for local instalation)Open "Backup & Restore" pageRestore certain Backup

Restore Backup from external file

How to Backup Finmars Using the Setup web interface

Open Finmars Setup web interface in your Web BrowserGo to http://Your_Public_IP:8888 (for example http://127.0.0.1:8888 for local instalation)Open "Backup & Restore" pageChoose File for backup and Restore

Get Price History Check

Graphql

This query returns a price history check report on a given date. GraphQL Query query GetPriceHistoryCheck { price_history_check( input: { report_date: "2024-05-01" pricing_policy: "com.finmars.standard-pricing:standard" } ...