FM-KED-005 — SSL/TLS Certificate Expiration Severity: S1 — Critical Recovery Class: B — Standard Recovery Covered by Monthly Support: Yes Description SSL/TLS certificates used by Finmars services expire, causing secure connections to fail and rendering applications inaccessible over HTTPS. This issue is time-based and entirely recoverable through certificate renewal. Typical Symptoms Browsers displaying certificate expiration warnings HTTPS connections rejected by clients or integrations API calls failing due to TLS handshake errors Monitoring alerts related to certificate validity Diagnostic Checklist Verify Certificate Expiration openssl s_client -connect domain:443 -servername domain | openssl x509 -noout -dates Identify Certificate Termination Point Nginx reverse proxy Kubernetes Ingress controller Recovery Procedure Follow the procedure relevant to the deployment model. Option 1: Renew Certificate in Nginx Proxy Generate or obtain renewed certificate Replace certificate and private key in Nginx configuration Reload Nginx configuration sudo nginx -t sudo systemctl reload nginx Option 2: Renew Certificate in Kubernetes Ingress Renew certificate via the configured certificate manager Update or recreate TLS secret used by the Ingress Verify Ingress reload and certificate propagation Preventive Notes Track certificate expiration dates Use automated renewal where possible Monitor certificate validity proactively Responsibility Boundary Finmars SCSA provides best-effort renewal guidance and validation. Certificate issuance authority availability and DNS control remain customer responsibilities.