FM-KED-005 — SSL/TLS Certificate Expiration

Severity: S1 — Critical
Recovery Class: B — Standard Recovery
Covered by Monthly Support: Yes


Description

SSL/TLS certificates used by Finmars services expire, causing secure connections to fail and rendering applications inaccessible over HTTPS.

This issue is time-based and entirely recoverable through certificate renewal.


Typical Symptoms


Diagnostic Checklist

Verify Certificate Expiration

openssl s_client -connect domain:443 -servername domain | openssl x509 -noout -dates

Identify Certificate Termination Point


Recovery Procedure

Follow the procedure relevant to the deployment model.


Option 1: Renew Certificate in Nginx Proxy

sudo nginx -t
sudo systemctl reload nginx

Option 2: Renew Certificate in Kubernetes Ingress


Preventive Notes


Responsibility Boundary

Finmars SCSA provides best-effort renewal guidance and validation.
Certificate issuance authority availability and DNS control remain customer responsibilities.



Revision #1
Created 2026-01-07 14:33:15 UTC by Sergei Zhitenev
Updated 2026-01-07 14:34:38 UTC by Sergei Zhitenev